NHTSA Complaint #11265493 — 2018 HONDA CR-V
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11265493 |
| Vehicle | 2018 HONDA CR-V |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 11,900 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
VEHICLE WAS TRAVELING WESTBOUND ON I-90 IN MASSACHUSETTS IN THE TRAVEL LANE AT BETWEEN 65-68 MPH. THE CRUISE CONTROL WAS NOT ENGAGED; THE LANE KEEPING ASSIST FEATURE WAS NOT ACTIVE. IT WAS AROUND 7:00 PM. NO CARS IN THE PASSING LANE. A TRACTOR TRAILER WAS ABOUT 200-300 FEET IN FRONT. THE DASHBOARD CHIMED AND DISPLAYED THE FOLLOWING THREE WARNING MESSAGES: COLLISION MITIGATION BRAKING SYSTEM, ADAPTIVE CRUISE CONTROL, AND LANE KEEPING ASSIST SYSTEM. THE FIRST TIME EACH MESSAGE WAS DISPLAYED A CHIME SOUNDED; THE MESSAGES CONTINUED TO ROTATE THROUGH THE DISPLAY FOR THE NEXT THIRTY MINUTES. THE MESSAGES STOPPED WHEN WE GOT HOME AND PUT THE CAR IN THE GARAGE IN PARK. ADDITIONALLY, THE LIGHT FOR 'BRAKE SYSTEM' (NEAR THE TEMPERATURE GAUGE) CAME ON. I BROUGHT THE CAR IN TODAY FOR SERVICE (IT JUST HAPPENED THAT IT WAS SCHEDULED FOR AN OIL CHANGE); I TOLD THE SERVICE ADVISOR ABOUT WHAT HAD HAPPENED; THE TECHNICIAN WORKING ON THE VEHICLE SAID NO CODES WERE BEING DISPLAYED. HE TOOK IT FOR A RIDE BUT COULD NOT GET THE MESSAGES TO COME UP (IT ONLY HAPPENED ONE TIME). THE SERVICE ADVISOR SAID IT WAS PROBABLY 'JUST A GLITCH'.
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