NHTSA Complaint #11265467 — 2017 CHRYSLER PACIFICA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11265467
Vehicle 2017 CHRYSLER PACIFICA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NM

Consumer Description

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ALSO, THE VEHICLE MADE A HARD SHIFT WHILE THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE (8528 LOMAS BLVD NE, ALBUQUERQUE, NM 87110, 505-404-0108) TO BE DIAGNOSED, BUT A FAULT CODE COULD NOT BE RETRIEVED. THE CONTACT WAS INFORMED THAT A SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS UNKNOWN.

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