NHTSA Complaint #11265363 — 2012 CHEVROLET SILVERADO 1500 AIR BAGS

Complaint Details

ODI Number	11265363
Vehicle	2012 CHEVROLET SILVERADO 1500
Component	AIR BAGS
Date of Incident	August 16, 2019
Date Filed	October 1, 2019
Mileage	40,696 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT NOTICED THAT THE DASHBOARD WAS CRACKED UPON ENTERING HER VEHICLE. THE CONTACT STATED THAT THE CRACK STARTED FROM THE LEFT CORNER OF THE PASSENGER AIR BAG AND EXTENDED TO THE EDGE OF THE PASSENGER SIDE DEFROSTER VENT. THE CONTACT ESTIMATED THAT THE CRACK REACHED APPROXIMATELY ONE AND A HALF INCHES. THE CONTACT SPOKE WITH COAST AUTO CENTER INC (530 CHETCO AVE, BROOKINGS, OR 97415, 541-469-5321) AND WAS INFORMED THAT THEY WERE FAMILIAR WITH THE DEFECT AND STATED THAT THERE WAS A CLASS ACTION LAWSUIT FILED AGAINST GMC REGARDING SEVERAL OTHER GMC VEHICLES. THERE WAS A POTENTIAL THAT THE CRACKS COULD CAUSE POTENTIAL SAFETY HAZARDS. THE DEALER DID NOT ASSIST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,696. *TT*JB

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