NHTSA Complaint #11258987 — 2013 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. WHILE DRIVING 70 MPH, THE VEHICLE COMPLETELY SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE HIGHWAY AND ATTEMPTED TO HAVE THE ENGINE JUMPSTARTED. ONCE THE VEHICLE WAS JUMPSTARTED, THE VEHICLE EXPERIENCED TOTAL ELECTRICAL FAILURE. ALSO, THE KEY WOULD NOT EJECT FROM THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BATTERY WAS DRAINED. THE MECHANIC CHARGED THE BATTERY. WHILE DRIVING HOME, THE FAILURE RECURRED AS THE CONTACT PULLED INTO THE DRIVEWAY. AFTER THE FAILURE OCCURRED, THE CHECK ENGINE WARNING INDICATOR FLASHED. THE CONTACT CALLED HALL CHEVROLET BUICK GMC (385 W DALLAS ST, CANTON, TX 75103, 903-567-8148) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE AND NO FURTHER ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 129,000.