NHTSA Complaint #11258985 — 2012 HONDA CIVIC

MY ELDERLY MOTHER HAS HAD MULTIPLE ISSUES WITH THE ELECTRICAL SYSTEM ON HER 2012 HONDA CIVIC 4-DOOR LX SEDAN. SHE KEEPS GETTING THE 'CHECK CHARGING SYSTEM' WARNING LAMP ON DASH. IN THE PAST FEW MONTHS TWO NEW START BATTERIES HAVE HAD TO BE REPLACED, AND A CHECK OF THE ALTERNATOR CHARGING SYSTEM LAST TIME INDICATED THE ALTERNATOR WAS GOOD. HERE'S THE UNDERLYING ISSUE...THE CABLING FROM BATTERY TO MULTIPLE LOCATIONS THROUGHOUT THE VEHICLE HAS BEEN NON-STOPPED CHEWED ON BY RODENTS! HAS HONDA PRODUCED THESE MODEL CARS WITH SOME SORT OF ELECTRICAL CABLE INSULATION MATERIAL THAT RODENTS ARE ATTRACTED TOO? HONDA SHOULD REPLACE ANY AND OR ALL DAMAGED ELECTRICAL CABLES! THIS IS TERRIBLE WHAT MY MOM IS GOING THROUGH AND THE DEALER (WALDORF MARYLAND HONDA) JUST WANTS TO STALL AND TRY TO 'PATCH' UP SOME OF THE CHEWED CABLES, ALL WHILE DOING A HORRIFIC JOB WITH SOME SORT OF ELECTRICAL TAPE!!!! COME ON NOW HONDA IS THIS HOW YOU TREAT CUSTOMERS???? ELDERLY CUSTOMERS THAT DON'T KNOW ANYTHING ABOUT CARS? SHAME ON YOU!