NHTSA Complaint #11258779 — 2011 CHEVROLET EQUINOX

THE CENTER INFOTAINMENT THAT CONTAINS THE RADIO/CD/NAVIGATION, PHONE CONTROL, AIR CONDITIONER, TIME IS REALLY MESSED UP. IT NO LONGER HOLDS TIME. THE RADIO WORKS SOMETIMES AND OTHER TIMES NOT. THE SAME FOR THE AIR CONDITIONER. SOMETIMES THE NAVIGATION BELIEVES I AM IN A STATE ON THE OTHER SIDE OF THE COUNTRY. I HAVE TAKEN TO CHEVROLET ASKING FOR THEM TO FIX IT. THEY SAID IT CANNOT BE FIXED, ONLY REPLACED. I WAS TOLD THE REPLACEMENT ALONE (THE PART ONLY FOR MY MODEL CAR) IS $10,000. MY CAR IS NOT EVEN WORTH $10,000 ANYMORE. WHY ON EARTH WOULD YOU PUT SUCH A PRICEY PIECE OF EQUIPMENT IN A CAR THAT CANNOT BE FIXED? YOU HAVE PUT ME IN A POSITION OF BEING STUCK WITH A CAR I ABSOLUTELY HATE BECAUSE THE MESSED UP ENTERTAINMENT SYSTEM AND ONE THAT I CANNOT POSSIBLY TRADE IN. THIS NEEDS TO BE RECALLED OR YOU NEED TO BUY THIS PIECE OF CRAP CAR BACK. THIS IS NOT FAIR TO A CONSUMER WHO WORKS HARD FOR THEIR MONEY. THE 10,000 PART DOES NOT EVEN INCLUDE THE LABOR COSTS I WOULD HAVE TO PAY TO HAVE IT PUT IN. I HAVE BEEN TOTALLY SCREWED IN THIS DEAL.