NHTSA Complaint #11258629 — 2018 HONDA CR-V

TL* THE CONTACT OWNS A 2018 HONDA CR-V. THE CONTACT NOTICED A FUEL ODOR COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS DARK OIL IN THE CRANK CASE. THE MECHANIC CHANGED THE OIL, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO HONDA OF EL CERRITO (866)-414-9404, LOCATED AT 11755 SAN PABLO AVE, EL CERRITO, CA 94530)WHERE THE TECHNICIAN CHANGED THE OIL AND STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO PERFORMED A DIAGNOSTIC TEST AND KEPT THE VEHICLE FOR MORE TESTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.