NHTSA Complaint #11258598 — 2016 FORD EDGE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11258598
Vehicle	2016 FORD EDGE
Component	STRUCTURE:BODY
Date of Incident	September 23, 2019
Date Filed	September 27, 2019
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I NOTICED A LARGE CRACK IN MY 2016 FORD EDGE SPORT SUN ROOF. I GOOGLED THIS ISSUE AND NOTICED THAT MANY PEOPLE HAVE HAD THE SAME ISSUE. THE DEALER TOLD ME THAT THIS WOULD NOT BE COVERED AND THAT I COULD CALL FORD DIRECTLY. I CALLED FORD AND THEY MENTIONED THEY HAVE NEVER HEARD OF THIS ISSUE. I FIND THIS HARD TO BELIEVE. I AM NOT SURE WHEN IT EXACTLY HAPPENED. SOMETIME BETWEEN SUNDAY, SEPTEMBER 22ND AND MONDAY, SEPTEMBER 23RD

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