NHTSA Complaint #11258517 — 2008 BUICK ENCLAVE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11258517
Vehicle	2008 BUICK ENCLAVE
Component	SERVICE BRAKES
Date of Incident	September 20, 2019
Date Filed	September 27, 2019
Mileage	122,613 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL TO MAKE A TURN AT 25 MPH, THE STEERING WHEEL SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED AND THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER BRAKE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,613.

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