NHTSA Complaint #11258450 — 2015 CADILLAC SRX

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11258450
Vehicle	2015 CADILLAC SRX
Component	POWER TRAIN
Date of Incident	September 26, 2019
Date Filed	September 26, 2019
Mileage	51,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

ON SEVERAL OCCASIONS OVER THE PAST 3 MONTHS THE CAR WOULD "JOLT" WHILE ACCELERATING IN THE 20 TO 30 MPH RANGE SO BAD IT FELT LIKE I WAS HIT FROM BEHIND. FELT LIKE THE TRANSMISSION GOT CAUGHT BETWEEN GEARS. TOOK THE CAR TO THE DEALER AND HAD TO PAY OVER $275 FOR DIAGNOSTICS AND REPROGRAMMING EVEN THOUGH CAR WAS STILL UNDER THE POWER TRAIN WARRANTY. THE DEALER DID NOT KNOW IF THIS WAS THE FIX. VERY DISAPPOINTED THIS WASN'T COVERED UNDER THE WARRANTY.

Related Complaints for the 2015 CADILLAC SRX

Other POWER TRAIN Complaints

#11680490 — August 13, 2025 — Elsie Fletcher MD OAG Consumer Protection Division 301 386 6210 Regarding notice received dated 5/7/2025 of case clos...

#11666855 — June 13, 2025 — Vehicle lurches from 0-20mph since purchase of vehicle from Greenbelt Caddillac. Vehicle only serviced there until no...

#11635733 — January 13, 2025 — On Monday, August 5, 2024 when I started the vehicle and began driving to work I noticed upon startup the engine was ...

#11521834 — May 13, 2023 — Transmission has trouble shifting

#11340498 — July 20, 2020 — ENGINE LIGHT APPEARED ON AND OFF. VEHICLE WAS TAKEN TO THE MECHANOC FOR DIAGNOSTIC. CODES APPEARED FOR TIMING CHAINS...

Recent Complaints for the 2015 CADILLAC SRX

#11716161 — EXTERIOR LIGHTING:HEADLIGHTS — February 6, 2026 — The contact owns a 2015 Cadillac SRX. The contact stated that while driving at night, the headlights were extremely d...

#11707076 — STRUCTURE:BODY — December 26, 2025 — The trunk which operates by key fob only is no longer remaining open as it should. Instead the trunk will immediately...

#11702642 — EXTERIOR LIGHTING — December 3, 2025 — My headlights have deteriorated to the point that the vehicle can’t be driven at night. GM/Cadillac acknowledged this...

#11698933 — ELECTRICAL SYSTEM — November 12, 2025 — The contact owns a 2015 Cadillac SRX. The contact stated that the headlights were dull. The contact cleaned the lens,...

#11698933 — EXTERIOR LIGHTING — November 12, 2025 — The contact owns a 2015 Cadillac SRX. The contact stated that the headlights were dull. The contact cleaned the lens,...