NHTSA Complaint #11258338 — 2014 DODGE AVENGER

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. WHILE THE VEHICLE WAS BEING REPAIRED FOR AN UNKNOWN ISSUE, THE ORC SENSOR AND AIR BAG INDICATORS WERE ILLUMINATED. THE CONTACT STATED THAT THE ORC SENSOR WAS REPLACED TWICE AND THE HEADREST AIR BAG ALSO NEEDED TO BE REPLACED. BERGSTROM CHRYSLER OF KAUKANUNA (2929 LAWE STREET, KAUKAUNA, WI 54130) REPLACED THE ORC SENSOR A SECOND TIME BECAUSE THEY BELIEVED IT WAS THE SOURCE OF THE FAILURE. THE CONTACT STATED THAT NONE OF THE AIR BAGS WERE FUNCTIONAL AND THE AIR BAG WARNING INDICATOR ILLUMINATED AGAIN. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST AND ADVISED THE CONTACT TO KEEP THE RECEIPTS FOR POSSIBLE REIMBURSEMENT IF A RECALL WAS ISSUED. THE FAILURE MILEAGE WAS 49,400.