NHTSA Complaint #11258223 — 2019 FORD FUSION

STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019 AND SEPTEMBER 25 2019 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING. THE DASHBOARD WOULD SAY FULL ACCESSORY MODE ACTIVE, TRANSMISSION NOT IN PARK, SHIFT SYSTEM MALFUNCTION. THE CAR DASHBOARD WOULD SAY THE CAR WAS IN DRIVE BUT THE TURN DIAL GEAR WOULD SHOW PARK. THE CAR GEAR DIAL WAS ALSO LOCKED AND WOULD NOT TURN. IF I TOOK OFF THE EMERGENCY BRAKE THE CAR WOULD ROLL BACKWARDS. ALSO I COULD NOT TURN THE CAR OFF AFTER THAT. AFTER 40- 60 MIN THE CAR SHOWED IT WAS GOING TO TURN OFF IN 15 MIN TO SAVE POWER. ONCE IT TURNED OFF. THE CAR WOULD START AND ENGINE WOULD TURN OVER AS IF NOTHING HAPPEND. I ALSO HAVE VIDEO OF BOTH TIMES CAR WOULD NOT START. WEBSITE WILL NOT LET ME UPLOAD VIDEOS