NHTSA Complaint #11258213 — 2019 SUBARU FORESTER

STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA

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Complaint Details

ODI Number 11258213
Vehicle 2019 SUBARU FORESTER
Component STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident
Date Filed
Mileage 1,345 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AK

Consumer Description

REAR HATCH WILL NOT OPEN. THIS ISSUE HAS BEEN RANDOM AND PERIODIC SINCE WE TOOK DELIVERY FROM DEALER AT END OF MAY, 2019. TODAY AFTER SHOPPING I TRIED TO PLACE ITEMS IN THE HATCH. IT WOULD NOT OPEN. I TRIED THE INSIDE BUTTON AND THE HANDLE ON THE HATCH, NEITHER WORKED. I LOADED THE ITEMS IN THE BACK SEAT, STARTED THE CAR THEN STARTED TO BACK OUT OF THE SPACE. AS VEHICLE TRAVELED IN REVERSE THERE WAS A NOISE LIKE A MOTOR AND THE HATCH OPENED. DEALER HAS NOT BEEN HELPFUL SO FAR BUT THIS IS THE FIRST TIME IT OPENED WHILE IN MOTION

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