NHTSA Complaint #11258184 — 2003 TOYOTA TUNDRA

A RECALL LETTER WAS SENT FOR 2003 TUNDRA FOR UNDERCOATING. VEHICLE WAS TAKEN TO DEALERSHIP AND WAS THERE FOR THREE DAYS. I WAS TOLD NOTHING ELSE WAS NEEDED. I BROUGHT ATTENTION TO DEALERSHIP ABOUT FRAME RECALL. I WAS TOLD MY VEHICLE WAS NOT UNDER THAT RECALL ALTHOUGH THE YEAR AND MODEL WAS ON THE SITE. SECOND ISSUE OF CONCERN, ENTIRE STEERING LINE REPLACED. THERE WAS A LACK OF POWER STEERING. VEHICLE HOUSED FOR THREE DAYS AT DEALERSHIP. FAST FORWARD TODAY, 25 SEPTEMBER WAS BROUGHT TO MY ATTENTION BY SERVICE MANAGER OF LARGE AMOUNT OF FRAME RUST AND VEHICLE WAS NOT ROAD WORTHY. LAYERS OF RUSTED METAL CRUMBLED IN MANAGER'S HAND. AS A CONSUMER PREVENTIVE MAINTENANCE REPAIRS HAVE BEEN MADE. I HAVE ASKED THE DEALERSHIP FOR HELP TO RESOLVE ONGOING CONCERNS. I AM A FEMALE RETIRED VETERAN PLEADING FOR HELP. I LOVE MY VEHICLE PERFORMANCE IS THE REASON THE MILEAGE IS 260,000 (+). YOUR ATTENTION TO THIS CONCERN WOULD GREATLY BE APPRECIATED.