NHTSA Complaint #11258172 — 2010 HONDA ODYSSEY

TL* THE CONTACT OWNS A 2010 HONDA ODYSSEY. WHILE THE VEHICLE WAS STATIONARY, THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BIANCHI HONDA (LOCATED AT 8430 PEACH ST, ERIE, PA 16509,(814) 868-9678) WHERE IT WAS DIAGNOSED THAT THE GEAR ON THE REAR DRIVER'S SIDE SLIDING DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED IN JULY OF 2019. ON SEPTEMBER 19, 2019, WHEN THE CONTACT DEPRESSED THE BUTTON TO OPEN THE REAR DRIVER'S SIDE SLIDING DOOR, THE CONTACT REACHED INSIDE THE SLIDING DOOR AS IT STARTED TO CLOSE. THE CONTACT SUSTAINED A FRACTURED LEFT RIB AND INJURIES TO THE UPPER RIGHT BACK AND SHOULDER. THERE WAS ALSO PAIN ON THE CONTACT'S RIGHT CALF. THE CONTACT SOUGHT MEDICAL ATTENTION AND WAS BREATHING IN A MACHINE FOR HER LUNGS NOT TO COLLAPSE. SHE ALSO VISITED AN ORTHOPEDIC SURGEON FOR THE MUSCLES IN HER BACK AND SHOULDER. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.