NHTSA Complaint #11258160 — 2011 HYUNDAI GENESIS

THE POWER-STEERING IS LEAKING FLUID AND THIS IS THE 2ND TIME THIS ISSUE HAS OCCURRED IN LESS THAN 3 YEARS. THE 1ST TIME IT HAPPENED WAS IN OCTOBER 2016 WHEN THE CAR HAD 25,822 MILES, AND HAPPY HYUNDAI REPLACED THE RACK SET AND THE POWER STEERING LINE. THE PROBLEM RE-OCCURRED IN SEPTEMBER 14, 2019 WHEN THE CAR HAD 51,784 MILES, AND NAPLETON-RIVER OAKS HYUNDAI SAID THE CAR IS LEAKING POWER-STEERING FLUID, AND WHEN I DROVE THE CAR BEFORE TAKING IT IN FOR REPAIRS, I NOTICED DIFFICULTY IN TURNING THE STEERING WHEEL. I HAVE NOT BEEN ABLE TO RECEIVE A SERVICE DIAGNOSTIC FROM NAPLETON HYUNDAI BECAUSE THE CAR IS STILL IN THE SHOP AND THEY DISCOVERED THE ISSUE AFTER I LEFT. I ALSO CONTACTED HYUNDAI'S NATIONAL CONSUMER AFFAIRS OFFICE ABOUT THE PROBLEM BUT IT DOESN'T APPEAR THEY WILL FORWARD TO THEIR TECHNICAL OFFICE.