NHTSA Complaint #11257546 — 2019 AUDI A6

THIS ISSUE HAPPENS WHEN THE CAR IS STOPPED AND THE AUTO STOP/START FEATURE HAS STOPPED THE ENGINE. MOST COMMONLY AT A STOP LIGHT AT A MAJOR CITY INTERSECTION, WHERE THE LIGHTS ARE LONGER. WHEN THE SYSTEM ATTEMPTS TO RESTART THE ENGINE, IT ROUGH IDLES AND THEN THE DRIVE SYSTEM SHUTS DOWN THE ENGINE, CAUSING YOU TOO LOSE ALL POWER. THIS LEAVES YOU STRANDED, AND RISKS CAUSING SOMEONE TO REAR-END YOUR VEHICLE IF THE LIGHT CHANGES. PUTTING THE CAR IN PARK, TURNING OFF THE IGNITION, AND THEN TURNING THE IGNITION BACK ON RESUMES ENGINE FUNCTION. THIS HAS HAPPENED MULTIPLE TIMES. SO FAR THE SERVICE CENTER HAS BEEN UNABLE TO IDENTIFY THE ROOT CAUSE.