NHTSA Complaint #11257486 — 2018 CHEVROLET MALIBU
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11257486 |
| Vehicle | 2018 CHEVROLET MALIBU |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 7,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
I STARTED THE CAR AND REVERSED OUT OF A PARKING SPACE. AFTER SHUTTING THE CAR IN DRIVE, I PRESSED THE GAS AND THE CAR BARELY MOVED. I PULLED OFF TO THE EDGE OF THE PARKING LOT AND PUT THE CAR IN PARK, TURNED IT OFF, WAITED A MINUTE OR 2, AND RESTARTED THE ENGINE. I PUT THE CAR IN DRIVE AND IT WENT FORWARD. I HAD TO STOP AND SLIGHTLY REVERSE BECAUSE A CAR WAS COMING TOWARD ME ON THE STREET I WAS TURNING ONTO. I PUT IT BACK IN DRIVE AND TRIED TO TURN OUT OF THE PARKING LOT. AGAIN THE ENGINE WAS RUNNING BUT THE CAR BARELY COASTED. IT ACTED LIKE IT WAS NOT CHANGING GEARS. I PULLED ACROSS THE STREET BECAUSE A CAR WAS COMING INTO ANOTHER PARKING LOT. WE WERE ALMOST HIT BECAUSE THE CAR WOULD NOT GO. I PARKED THE CAR TURNED IT OFF. WAITED A FEW MINUTES AND RESTARTED IT. I GOT OUT AND THE ENGINE SOUNDED SLIGHTLY OFF ... IT WAS CLICKING ALMOST LIKE THERE WAS A TIMING ISSUE. I GOT BACK IN THE CAR REVERSED OUT OF THE PARKING SPOT AND WENT FORWARD. THE CAR STARTED FORWARD AND I TURNED BACK ON TO THE ROAD. SUDDENLY THE RPM SHOT UP TO OVER 400 AND THE CAR LURCHED FORWARD WITHOUT APPLYING ADDITIONAL GAS. I APPLIED THE BRAKES AND KEPT DRIVING. THE RPM RAN HIGHER THAN NORMAL ON THE WAY BACK TO KOKOMO. IT WAS NOT DRIVING CORRECTLY AND STILL ACTED LIKE IT WAS NOT SHIFTING GEARS CORRECTLY. I DROVE IT TO THE NEAREST DEALERSHIP IN KOKOMO, IN. ERIK'S CHEVROLET AND THEY COULD NOT FIND ANY ISSUES. WHEN PRESSED THEY TRIED TO SAY IT WAS OVERDUE FOR AN OIL CHANGE WHICH IS NOT TRUE. THE INDICATOR JUST CAME ON RIGHT BEFORE THIS HAPPENED. IT HAS ~7200 MILES BUT IT HAS FULLY SYNTHETIC OIL. THEN THEY TRIED TO SAY IT WAS LOW ON OIL AND THE OIL LIFE WAS ZERO AND THAT CAUSED THE ISSUE. AGAIN NOT TRUE BECAUSE IT WAS AT 4% AND I CHECKED IT PERIODICALLY AS STATED IN THE MANUAL. THERE IS A RECALL RELATED TO AN ECM MALFUNCTION. I AM CONCERNED THIS IS RELATED AND THE FIX MAY NOT COMPLETE.
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