NHTSA Complaint #11257451 — 2018 HONDA CR-V

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11257451
Vehicle	2018 HONDA CR-V
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	February 23, 2019
Date Filed	September 23, 2019
Mileage	7,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

REOCCURRING ISSUE OF THE INFOTAINMENT SCREEN EITHER FREEZING OR GOING BAZERK WHILE DRIVING. EITHER NOTHING WORKS, INCLUDING THE POWER BUTTON TO TURN THE WHOLE DISPLAY OFF, OR THE BUTTON WORKS, CUTS THE DISPLAY OFF AND THE RADIO CONTINUES TO PLAY, OR THE DISPLAY STARTS FLASHING BETWEEN SCREENS, ADJUSTING THE BRIGHTNESS, BEEPING CONTINUOUSLY AND SOMETIMES MAKING PHONE CALLS ALL WHILE DRIVING DOWN THE ROAD. THE ONLY WAY TO GET IT TO STOP IS TO PULL OFF THE ROAD AND CUT THE CAR OFF. THIS SEEMS TO BE AN ISSUE WITH MULTIPLE PEOPLE POSTING HERE..... WHO KNOWS HOW MANY PEOPLE AREN'T GOING THRU THIS PROCESS TO REPORT. ISN'T THIS DISTRACTION WHILE DRIVING DANGEROUS ENOUGH TO BE INVESTIGATED AND PROVIDE FOR A RECALL. I HAVE A VIDEO BUT DON'T KNOW HOW TO LOAD IT. IT HAS HAPPENED MULTIPLE TIMES BEFORE AND AFTER THE VIDEO I TOOK, BUT I'LL USE THE DATE OF THE VIDEO. HOPING THAT POSTING TO THIS SITE WILL BRING SOME ACTION.

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