NHTSA Complaint #11257424 — 2012 BUICK ENCLAVE AIR BAGS

Complaint Details

ODI Number	11257424
Vehicle	2012 BUICK ENCLAVE
Component	AIR BAGS
Date of Incident	September 2, 2018
Date Filed	September 23, 2019
Mileage	75,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNED A 2012 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO REVERSE AND PARK; HOWEVER, THE VEHICLE KEPT ROLLING FORWARD AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO BALLAS BUICK GMC (LOCATED AT 5715 CENTRAL AVE, TOLEDO, OH 43615, (419) 464-7699) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS SALVAGED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TP *PM

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