NHTSA Complaint #11257304 — 2017 CHRYSLER PACIFICA

PURCHASED VEHICLE NEW DEC 2, 2016 AND IT HAD PROBLEMS WITH JERKING WHEN SHIFTING AND SOMETIMES NOT WANTING TO SPEED UP. COMPLAINED TO DEALERSHIP BUT THEY FOUND NOTHING ON COMPUTER READOUT BUT DID MENTION THAT THE TRANSMISSION HAD TO ADJUST TO MY DRIVING. THIS CONTINUED AND I CONTINUED TO MENTION IT WHENEVER TOOK VEHICLE IN FOR SERVICING OR RECALLS. ON RECALL WAS TO REPLACE A CONTROL MODULE OF SOME SORT------NOW AFTER THIS MODULE WAS CHANGED THE JERKING WAS LESS FREQUENT AND SO I LIVED WITH IT. NOW SEPT 21, 2019, I HAD JUST STARTED CAR AND WAS STARTED DOWN A SIDE STREET IN GRANT PARK, IL. WHEN CAR STARTED JERKING REAL BAD AND ENGINE LIGHT CAME ON, A RED WARNING LIGHT CAME ON, AND A ALARM LIKE THE "SEAT BELT NOT HOOKEDUP" CAME ON. I QUICKLY STOPPED TURNED CAR OFF AND WAITED ABOUT 5 MINUTES. STARTED CAR BACK UP, RED WARNING LIGHT DID NOT COME BACK ON, THE WARNING ALARM DID NOT COME ON, BUT THE ENGINE LIT STAYED ON. SEPT 23, 2019 TOOK CAR TO DEALER WHERE SERVICE MANAGER PUT IT ON THE COMPUTER BUT IT DID NOT HAVE ANY PROBLEM MESSAGES AND THE ENGINE LIGHT ON THE INSTRUMENT PANEL TURN OFF. SERVICE MANAGER SAID HE WOULD HAVE ME BRING IT BACK IN LATER THIS WEEK SO IT CAN BE LOOKED AT. SERVICE MANAGER WHO I KNOW WELL DID MENTIONED AS WE WERE TALKING THAT A LOT OF PEOPLE HAVE COMPLAINED ABOUT THIS TRANSMISSION LIKE I HAVE. I HAVE OVER 45000 MILES ON THIS VEHICLE AND SHOULD THIS TRANSMISSION LATER BE DEEMED BAD, I DON'T FEEL I SHOULD HAVE TO PAY TO GET IT FIXED.