NHTSA Complaint #11257287 — 2013 CHEVROLET MALIBU

AS I WAS DRIVING 35 MPH ON A BUSY DOWNTOWN LOCATION IN MY AREA OF NEW ORLEANS, MY 2013 CHEVY MALIBU DECIDED TO SHUT DOWN ON ME. AT FIRST WHEN I STOPPED AT A RED LIGHT, THE CAR STALL AS THOUGH IT WANTED TO CUT OFF BUT IT DIDN'T AT THAT MOMENT. WHEN I MADE IT TO THE SECOND RED LIGHT THE CAR SHUT COMPLETELY OFF THEN CAME RIGHT BACK ON. I WAS TERRIFIED AS MY 12 YEAR OLD DAUGHTER SAT IN THE BACK SEAT OF THE CAR SO I DECIDED TO HEAD HOME WHICH WAS 15 MINS FROM THE LOCATION WHERE I WAS PLUS I ALSO HAD TO TRAVEL OVER A BUSY MISSISSIPPI RIVER BRIDGE TO GET TO MY HOUSE FROM THAT LOCATION. AS I WAS MAKING MY WAY BACK TOWARDS THE BRIDGE TO GET HOME, I NOTICE DIFFERENT SIGNALS FLASHING ACROSS MY DASHBOARD, THEN THE CAR SHUT DOWN COMPLETELY GIVING ME LITTLE TO NO TIME TO MAKE A DECISION TO PULL OVER. THE STEELING WHEEL LOCKED UP GIVING ME NO CONTROL AS TO WHICH WAY TO STEER THE VEHICLE, CAR COMPLETELY DEAD. I WAS SO BLESSED THAT NO CARS WAS IN THE WAY OF WHERE THE CAR WAS GOING. THE CAR REFUSED TO START AGAIN AND KEY GOT STUCK . I HAD TO GET IT TOWED HOME. I'M BEGGING CHEVY, PLEASE LOOK INTO THIS ISSUE. I HAVE SEEN LOTS OF REVIEWS REGARDING THESE MAKE AND MODELS AND IT LOOKS LIKE NOTHING IS BEING DONE. I HAD A 2006 CHEVY MALIBU WHICH I LOVED SO MUCH THAT I DECIDED TO TRUST CHEVY WITH MY NEXT CAR. AS I CLOSED MY EYES THAT NIGHT I COULD ONLY IMAGINE WHAT COULD HAVE HAPPEN IF I WAS ON THAT BRIDGE HEADING HOME WITH CARS TRAVELING 60-70MPH? WHAT IF I WAS INFRONT OF A RIVER, ON A TRAIN TRACK, IN FRONT OF A BIG BODY VEHICLE SUCH AS A BUS OR 18-WHEELER OR SOMEONE WALKING IN THE DIRECTION THE CAR WAS GOING? SOMEONE, IF HAVEN'T ALREADY COULD TRULY CAUSE DAMAGE TO THEIR LIFE OR SOMEONE ELSE'S LIFE. PLEASE CHEVY THINK ABOUT THE FAMILY LIVES WHICH ARE BEING PUT IN DANGER, EVEN THE DEALERSHIP'S DONT TRULY KNOW THE ISSUES.