NHTSA Complaint #11257132 — 2012 FORD F-150

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11257132
Vehicle 2012 FORD F-150
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 105,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I TOOK MY 2012 F-150 TO BYERS FORD IN DELAWARE,OH. THEY WERE TO PERFORM THE 19S07 RECALL. THEY SAID THEY DID IT. AFTER LEAVING THE DEALERSHIP I NOTICED IMMEDIATELY THAT THE TRUCK SHIFTS VERY QUICKLY INTO FIRST AND THE BRAKES FELT DIFFERENT. THEN SINCE I HAVE PUT 4 BOTTLES OF COOLANT IN IT IN LESS THAN 3 MONTHS. OVERHEATING FREQUENTLY AFTER ONLY 15-20 MINUTES OF DRIVING. THEN THE BREAKS DON'T WORK HALF THE TIME AND THE LIGHT COMES ON SERVICE BRAKES, I HAVE THEM CHECKED BY FORD THEY SAY NOTHING WRONG WITH THEM. NOW THE TRUCK SHAKES, OVERHEATING FREQUENTLY, BRAKES WORK PART OF THE TIME, WHERE IS THE COOLANT GOING? NO LIQUIDS ON THE GROUND UNDER THE TRUCK BUT IT SMELLS BURNT AND WET IN THE TAILPIPE. NOW BYERS FORD IS SAYING THAT IT IS JUST DUE TO 2 MORE RECALLS, ONE BEING THE VACUUM PUMP AND THE OTHER IS THE TRANSMISSION MODULE, BUT THEY SAY IT SHOULD BE OKAY TO DRIVE, THEY CAN'T GET ME A RENTAL CAR AND THEY CAN'T GET ME IN UNTIL OCTOBER 9TH BUT THEY SAY TO JUST KEEP DRIVING IT WITH MY BREAKS BARELY WORKING HALF THE TIME BECAUSE OF THE VACUUM PUMP AND IT OVERHEATING ALMOST EVERY TIME I DRIVE IT, HAVING TO FILL IT UP WITH COOLANT, LOSS OF POWER, SLUGGISH, MANY RANDOM COMPUTER ISSUES IT SEEMS BUT THEY SAY TO DRIVE IT? MY ENGINE AND TRANSMISSION BOTH OVERHEAT AND MAJOR IS I HAVE NO BREAKS HALF THE TIME, IT SEEMS LIKE THIS SHOULD BE A SAFETY CONCERN BUT THEY DON'T SEEM TO CARE OR WANT TO MAKE IT RIGHT AND ADDRESS ALL THE ISSUES THAT THE FIRST RECALL CREATED. THE TRUCK HAD NO PROBLEMS BEFORE THE RECALL AND NOW A BIG MESS THAT IS ABOUT TO BLOW UP THAT NOW HAS 2 MORE ADDITIONAL RECALLS BECAUSE OF THE FIRST ONE.

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