NHTSA Complaint #11257117 — 2017 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11257117
Vehicle 2017 RAM 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 65 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

YEAH I STARTED WITH THE SCREENS IN MY DASH GOING DARK THEY COULD NOT FIGURE OUT WHAT THE ISSUE WAS SO NOW IT'S GOTTEN TO WHERE THE WHOLE DASHBOARD AND THE WHOLE EVERYTHING DIES OR SHUTS DOWN. THE ENGINE SHUTS OFF THE FRONT OF THE VEHICLE DROPS DOWN AS IF YOU'RE SLAMMED ON YOUR BREAKS YOU CAN FEEL THE PULL THE TRANSMISSION AS IF THAT'S WHAT'S SLOWING ME DOWN. THEN IT HITS RIGHT BACK WITHIN SECONDS IN THE WHOLE VEHICLE ALL THE LIGHTS COME ON EVERYTHING EVERYTHING I'M SO BRIGHT IT ALMOST BLIND YOU AND THEN ALL SUDDEN EVERYTHING CALM DOWN YOU'RE BACK TO NORMAL IN THE PICTURE I SENT IS WHAT THE SCREENS LOOK LIKE AFTERWARDS IT LOOKS LIKE WELL YOU'LL SEE.DOESN'T MATTER WHAT SPEED WHAT AREA ROAD CONDITIONS IT JUST HAPPENS RANDOM INTERVALS. WHAT IS THE SCARE ME THE MOST ARE AT 70 MILES AN HOUR YOU HAVE NO POWER NO NOTHING TO START LOCKING UP AND STARTS BACK UP IT HAS SOMETHING TO DO WITH THE SENSORS THEY DON'T KNOW EXACTLY WHAT IT IS BUT I CAN'T GET IT FIXED. IT'S ABOUT THE SCARIEST THING HAVING YOUR VEHICLE SHUT DOWN AT 60 TO 70 MILES AN HOUR QUITE OFTEN. I'VE TALK TO OTHER PEOPLE WITH THE SAME CONDITION. IT'S OVER THE THREE YEARS HAS GOTTEN PROGRESSIVELY WORSE AND THEY WILL NOT DO ANYTHING ABOUT IT. AND THEY DO KNOW THAT IT IS AN ISSUE BECAUSE THEY HAVE AN UPDATE FOR SOME OF THE ISSUES SO THEY ARE AWARE OF THIS ALLOWING PEOPLE TO DIE OUT THERE.

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