NHTSA Complaint #11256949 — 2019 RAM 1500

THERE IS A VISIBLE CHUNK OF RUBBER MISSING FROM MY TRUCK TIRE. MY WIFE AND I NOTICED THE ANOMALY ON THE TIRE IN THE MORNING RIGHT BEFORE LEAVING TO WORK. I COMMUTE WITH THIS TRUCK MONDAY THOUGH FRIDAY, ON A SMOOTH HIGHWAY. THESE TIRES HAVE NEVER SEEN HARSH CONDITIONS. THIS IS NOT NORMAL, AND DEFINITELY NOT EXPECTED FOR A VEHICLE WITH SO FEW MILES ON THE ROAD. THE VEHICLE HAS 18400 MILES AND WAS PURCHASED NEW. THESE TIRES ARE MEANT TO LAST MUCH LONGER (5 YEARS / 65,000 MILES). THIS IS A DANGEROUS DEFECT, THAT CAN CAUSE ACCIDENTS ESPECIALLY SINCE ONE DOES NOT EXPECT THIS ISSUE TO ARISE. ADDITIONALLY, WHEN BROUGHT TO AN AUTHORIZED SHOP, WORKERS STATE THAT THIS IS NOT A WARRANTY ISSUE AND WILL NOT BE COVERED. THIS IS NOT ACCEPTABLE. MANUFACTURING DEFECTS SUCH AS THESE SHOULD BE COVERED UNDER WARRANTY.