NHTSA Complaint #11256837 — 2014 SUBARU FORESTER

WHILE VEHICLE WAS PARKED IN GARAGE DISCOVERED A PIECE OF METAL ON GARAGE FLOOR WHICH LOOKED LIKE A PIECE OF A COIL SPRING. LATER FOUND VEHICLE TO HANDLE POORLY. FELT UNSTABLE AND SLAMMED HARD OVER SMALL BUMPS. LATER FIGURED OUT WHAT HAPPENED - REAR PASSENGER SIDE SPRING FAILED. THAT CORNER NOW SITS 2+ INCHES LOWER THAN OPPOSITE SIDE. NOW SITTING ON STRUT BUMP STOPS WITH NO SUSPENSION. VEHICLE FEELS UNSAFE TO DRIVE. CALLED SUBARU OF AMERICA AND THEY OFFERED TO HELP WITH REPAIRS ON A "GOOD WILL" BASIS BUT REFUSED TO ACKNOWLEDGE AS A KNOWN ISSUE. FOUND INTERNET FORUM WITH DOZENS OF REPORTS FROM PEOPLE WITH THE SAME PROBLEM. SEE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T61866_DS789686