NHTSA Complaint #11256680 — 2010 RAM 2500

TL* THE CONTACT OWNS A 2010 RAM 2500. WHEN THE CONTACT TURNED THE KEY IN THE IGNITION, THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT THE KEY FELL OUT OF THE IGNITION WHILE DRIVING. IN ADDITION, WHILE DRIVING 45 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHUT OFF. THE CONTACT PARKED THE VEHICLE AND JERKED THE KEY IN THE IGNITION TO RESTART THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHARLIE'S DODGE CHRYSLER JEEP RAM (LOCATED AT 725 ILLINOIS AVE, MAUMEE, OH 43537, (419) 893-0241) WHERE IT WAS DIAGNOSED THAT THE WIRE IGNITION NODE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE PREVIOUS VEHICLE OWNER HAD THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBER: 10V200000 (ELECTRICAL SYSTEM) IN OCTOBER OF 2010. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 325,725.