NHTSA Complaint #11256489 — 2008 KIA OPTIMA

TL* THE CONTACT OWNS A 2008 KIA OPTIMA. WHILE THE CONTACT WAS WAITING TO HAVE THE OIL CHANGED IN THE VEHICLE, HE SHIFTED FROM PARK INTO NEUTRAL; HOWEVER, THE GEAR FAILED TO ENGAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED BY AAA TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHIFTER CABLE DISCONNECTED FROM THE SHIFTER. THE VEHICLE WAS NOT REPAIRED. GREENWAY KIA OF RIVERGATE (1536 GALLATIN PIKE N, MADISON, TN 37115, (615) 860-9888) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.