NHTSA Complaint #11256349 — 2015 MERCEDES-BENZ E350

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11256349
Vehicle 2015 MERCEDES-BENZ E350
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 55,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E350. WHILE DRIVING APPROXIMATELY 42 MPH, THE BLIND STOP DETECTION MONITORING SYSTEM AND OTHER UNKNOWN WARNING INDICATORS MALFUNCTIONED. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN TO THE RIGHT. ALSO, WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES FAILED TO OPERATE AND CAUSED THE CONTACT'S VEHICLE TO CRASH INTO ANOTHER VEHICLE AND A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOWING LOT. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

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