NHTSA Complaint #11256181 — 2014 RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11256181
Vehicle	2014 RAM 1500
Component	POWER TRAIN
Date of Incident	June 18, 2019
Date Filed	September 17, 2019
Mileage	41,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AFTER RECEIVING THE EPA MANDATED EMISSIONS UPDATE KNOWN AS AEM (V08) I HAVE BEEN EXPERIENCING AN UNSAFE AMOUNT OF LAG FROM THE TIME THE ACCELERATOR IS PRESSED TO THE TIME THE TRUCK ACTUALLY BEGINS TO ACCELERATE. AT TIMES, I CAN COUNT TO 5 SECONDS BEFORE THE TRUCK BEGINS TO MOVE FORWARD. THIS IS UNACCEPTABLE AND DOWNRIGHT UNSAFE. FCA IS STAYING THAT THE LAG IS AS THE SOFTWARE INTENDED IT TO BE. WHEN THE TRUCK WAS PURCHASED IT WAS NOT AT ALL LIKE THIS, AFTER BEING FORCED BY THE EPA & THE STATE OF CALIFORNIA TO GET THIS UPDATE MY TRUCK IS NOW NEARLY INOPERABLE DUE TO SAFETY CONCERNS. I REFUSE TO PUT MY FAMILY IN THIS VEHICLE AS IT IN COMPLETELY UNPREDICTABLE AND UNRELIABLE. PLEASE STEP UP AND FORCED FCA TO FIX THIS TERRIBLE MISTAKE THEY MADE. YOU MAY END UP SAVING SOMEONE'S LIFE.

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