NHTSA Complaint #11256107 — 2015 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11256107
Vehicle	2015 FORD FUSION
Component	ENGINE
Date of Incident	September 1, 2019
Date Filed	September 17, 2019
Mileage	139,888 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE AIR BAG INDICATOR ILLUMINATED AND FLASHED ON AND OFF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V590000 (SEAT BELTS) AND ANOTHER UNKNOWN RECALL LETTER REGARDING THE AIR BAGS. THE CONTACT TOOK THE VEHICLE TO BOB ROHRMAN SCHAUMBURG FORD (847-605-0800, LOCATED AT 815 EAST GOLF ROAD, SCHAUMBURG, IL 60173) WHERE THE DEALER STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CALLED, BUT THE LINE WAS BUSY. THE FAILURE MILEAGE WAS APPROXIMATELY 139,888. *AS THE CONSUMER STATED THE ENGINE, STABILITY CONTROL, TRANSMISSION LIGHTS HAVE ALL ILLUMINATED. THE VEHICLE BROKEN DOWN TWICE. *JS

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