NHTSA Complaint #11255914 — 2012 JEEP PATRIOT

MY SON IS DRIVING ON THE FREEWAY AT 70MPH DURING THE SUMMER AND ALL OF A SUDDEN, HIS CAR LITERALLY DECELERATES. HE GOES FROM 70MPH TO 20MPH IMMEDIATELY. THIS HAS HAPPENED 3 TIMES THIS SUMMER, 4 TIMES LAST SUMMER (I HAVE POSTED BEFORE), AND MULTIPLE TIMES IN 2017 (EVERYTIME HE COMES HOME FROM COLLEGE IN THE SUMMER!). THIS LAST TIME IT HAPPENED AT THE BEGINNING OF THIS MONTH (SEPT), HE WAS ALMOST REAR-ENDED AND THEN ALMOST SIDESWIPED. THE DEALERSHIPS CAN'T DUPLICATE THIS PROBLEM (HE'S BEEN TO TWO DIFFERENT DEALERSHIPS), BUT JEEP KNOWS THERE IS AN ISSUE (THERE ARE NUMEROUS COMPLAINTS). THE CAR SHOWS NO SIGNS OF OVERHEATING AND GIVES NO NOTICE THAT THERE IS A PROBLEM. ONCE HE HAS SAT ALONG THE SIDE OF THE FREEWAY FOR 1/2 TO 1 HOUR, HE CAN START HIS CAR AND DRIVE AGAIN. WHEN IS JEEP GOING TO RECOGNIZE THERE IS AN ISSUE? WE HAVE PAID TO HAVE TRANSMISSION FLUID CHANGED - DIDN'T HELP. I SEE THAT A DEALERSHIP ELSEWHERE WITH SOMEONE ELSE WHO HAD HAD THE SAME PROBLEM FIGURED IT OUT AND SAID THAT IT WAS THE INTERNAL OIL PUMP OF THE TRANSMISSION THAT WAS MALFUNCTIONING AND CAUSING THE OVERHEATS. MY CAR IS STILL UNDER WARRANTY AND I NEED TO GET THIS FIXED BEFORE IT ISN'T IN DECEMBER. PLEASE HELP. JEEP ISN'T DOING ANYTHING.