NHTSA Complaint #11255828 — 2018 CHEVROLET MALIBU STEERING

Complaint Details

ODI Number	11255828
Vehicle	2018 CHEVROLET MALIBU
Component	STEERING
Date of Incident	October 16, 2018
Date Filed	September 16, 2019
Mileage	6,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND DEPRESSED THE BRAKE PEDAL WHILE APPROACHING A STOP. THE CONTACT MANAGED TO STEER THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO BREDEMANN CHEVROLET (1401 W DEMPSTER ST, PARK RIDGE, IL 60068, (847) 655-1485) WHERE IT WAS DIAGNOSED THAT THE STEERING ASSIST SOFTWARE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

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