NHTSA Complaint #11255814 — 2013 CADILLAC ATS AIR BAGS

Complaint Details

ODI Number	11255814
Vehicle	2013 CADILLAC ATS
Component	AIR BAGS
Date of Incident	May 1, 2019
Date Filed	September 16, 2019
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

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