NHTSA Complaint #11255595 — 2011 FORD F-150

I PURCHASED THE VEHICLE ON 07/30/19. ON OR AROUND 08/01/19 THE VEHICLE WAS JERKING AND THE CHECK ENGINE LIGHT CAME ON, SO I NOTIFIED BOTH SALESMEN AT THE DEALERSHIP IMMEDIATELY BY TEXT MESSAGE AND PHOTOS. CHRIS INDICATED THAT THE TRUCK NEEDS AN OIL CHANGE. SO I HAD THE OIL CHANGE DONE IMMEDIATELY AFTER THE TEXT MESSAGE. TWO OR THREE DAYS LATER, THE TRUCK JERKED AGAIN. I CALLED CHRIS AND INFORMED HIM THAT THE TRUCK WAS JERKING AGAIN. CHRIS INDICATED I TAKE IT TO HAVE IT CHECKED WITH AN ODB2. THE TRUCK OBD2 INDICATED THAT THE TRUCK HAD A PROBLEM WITH CAMSHAFT SENSORS. FROM THE PARTS STORE I DROVE TO THE DEALERSHIP AND SHOWED THE RESULTS OF THE OBD2. CHRIS INDICATED THAT HE WOULD DISCUSS THE ISSUE WITH JESSE TO SEE IF THEY COULD HELP GET THIS PROBLEM RESOLVED. WITHIN TWO TO THREE DAYS I RETURNED TO THE DEALERSHIP THAT JESSE COULD TEST DRIVE THE TRUCK. WHEN JESSE TEST DROVE THE TRUCK, IT DID NOT JERK AND THE CHECK ENGINE LIGHT WAS OFF. JESSE INDICATED THAT HE AND THE DEALERSHIP COULD NOT HELP ME BECAUSE THERE WAS NO EVIDENCE OR CODES TO INDICATE THERE WAS AN PROBLEM WITH THE TRUCK. JESSE, CHRIS AND PETE THE MECHANIC INDICATED THAT THE TRUCK WOULD BE SAFE TO DRIVE. ON OR AROUND THE 08/20/19 I WAS IN THE HOSPITAL AND MY HUSBAND, JOSE, INDICATED THAT THE TRUCK WAS JERKING. ON OR AROUND 08/26/19 I PERSONALLY WENT TO THE DEALERSHIP AND SPOKE TO CHRIS AND LET HIM KNOW THE TRUCK WAS STILL JERKING. CHRIS INDICATED THAT HE WOULD SPEAK TO JESSE. THAT SAME AFTERNOON, I RECEIVED A TEXT MESSAGE FROM CHRIS. HE INDICATED THAT THEY COULD OFFER LABOR AND PARTS TO FIX THE TRUCK. BUT THEN CONTINUES THE TEXT INDICATING THAT IT WOULD COST ME $200. I WENT PERSONALLY TO THE DEALERSHIP AND INDICATED TO JESSE AND CHRIS THAT THIS WAS UNACCEPTABLE BECAUSE THE TRUCK BEGAN JERKING TWO DAYS AFTER THE DAY OF PURCHASE. I NEED THIS RESOLVED. PLEASE HELP.