NHTSA Complaint #11255580 — 2019 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11255580
Vehicle 2019 RAM 1500
Component STEERING
Date of Incident
Date Filed
Mileage 10,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

I'M HAVING AN ISSUE WITH THE STEERING ON MY NEW 2019 RAM 1500 NEW BODY LARAMIE LONGHORN. I NOW HAVE 10,000 MILES ON THE VEHICLE. I NOTICED THIS WHEN I FIRST OBTAINED DELIVERY. MOST OF MY DRIVING HAS BEEN ON RATHER STRAIGHT ROADS WITH A FEW CURVES. I'M IN COLORADO ON THE EAST SIDE OF THE MOUNTAINS. THIS WEEK WE TOOK A TRIP UP INTO THE MOUNTAINS. TOOK SOME BACK ROADS AND OFF THE INTERSTATE DRIVING. DROVE ABOUT 12 HOURS. WHEN TURNING THE WHEEL TO THE RIGHT FOR A CURVE IN THE ROAD, THE STEERING WHEEL CENTERS CORRECTLY, AS ALL VEHICLES WOULD THAT ARE ALIGNED PROPERLY. HOWEVER, A LEFT HAND CURVE AT JUST ABOUT ANY SPEED, HAS A CATCH IN IT. IT WILL WANT TO CONTINUE TURNING LEFT EVEN AFTER I'M OUT OF THE CURVE. IT'S AS IF THERE'S A HIGH SPOT IN A ROUND GEAR OR A TIGHT COG IN A GEAR. I HAVE TO PUT PRESSURE ON THE WHEEL TO PULL IT BACK. I'VE HAD THE ALIGNMENT CHECKED. I MENTIONED SOMETHING TO THE DEALER AFTER FIRST NOTICING IT, AND HE SUGGESTED THE BUTTON THAT WILL PULL BACK THE WHEEL WHEN THE TRUCK WANDERS OUT OF THE LANE. BUT, IT WILL DO THAT WHEN IT'S IN FUNCTION OR WHEN I DISABLE IT. THE STEERING, I'VE BEEN TOLD, IS NOT MECHANICAL BUT ELECTRONIC. I'VE DRIVEN TRUCKS ALL MY LIFE, HAVING A CLASS 1 LICENSE YEARS AGO. 18 WHEELERS, ETC.. I'M 75. NEVER HAD THIS ISSUE WITH ANY VEHICLE. THIS IS DANGEROUS' MY WIFE COULD NOT DRIVE THIS VEHICLE. IT WOULD FREAK HER OUT. HAVING TO PULL THE VEHICLE OUT OF A TURN WHEN IT'S TRYING TO GO INTO ONCOMING TRAFFIC.

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