NHTSA Complaint #11255554 — 2005 DODGE MAGNUM

TL* THE CONTACT OWNS A 2005 DODGE MAGNUM. WHEN ATTEMPTING TO DRIVE, THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND HER HUSBAND WAS INSTRUCTED ON HOW TO OVERRIDE THE GEAR SHIFTER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS A RECALL FOR THE TRANSMISSION INTERLOCK LEVEL K39. THE VEHICLE WAS LATER TAKEN TO GERRY WOOD CHRYSLER DODGE JEEP RAM (525 JAKE ALEXANDER BLVD S, SALISBURY, NC 28147, (704) 508-4660) WHERE IT WAS DIAGNOSED THAT AN INTERLOCK RETURN SPRING HOOK DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE TECHNICIAN REFERRED THE CONTACT TO NHTSA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.