NHTSA Complaint #11255545 — 2016 HARLEY-DAVIDSON FLHTK

TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON FLHTK LIMITED. WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, IT DISENGAGED AUTOMATICALLY WHEN GOING OVER BUMPS IN THE ROAD. ALSO, THE THROTTLE WOULD DECREASE AND THE VEHICLE LOST POWER. ON JULY 30, 2019, WHILE PULLING OUT OF A PARKING LOT, THE THROTTLE COMPLETELY FAILED IN TRAFFIC. THE CONTACT HAD TO ROLL THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO LA CROSSE AREA HARLEY-DAVIDSON (1116 OAK FOREST DR, ONALASKA, WI 54650, (608) 783-6112) WHERE IT WAS DIAGNOSED THAT THE SIX TERMINAL SOCKET CAUSED THE THROTTLE TO MALFUNCTION. THE DEALER PERFORMED WIRING REPAIRS AND REPLACED THE TERMINAL SOCKET TO THE THROTTLE. THE DEALER DID NOT COVER THE REPAIRS SINCE THE WARRANTY HAD RECENTLY EXPIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 9,960.