NHTSA Complaint #11255497 — 2005 CHRYSLER PACIFICA

I HAVE AN 05 CHRYSLER PACIFICA THAT IN JANUARY OF THIS YEAR I WAS INFORMED THAT I NEEDED MOTOR MOUNTS, AFTER TAKING IT TO A COUPLE OF MECHANICS TO SEE WHAT THE ISSUE WAS I WAS TOLD TO REPLACE THE MOTOR MOUNTS WOULD BE ANYWHERE IN THE AREA OF $800 TO $1,200 , SO MY PACIFICA SAT ALL WINTER. AFTER CHECKING AROUND SOME OF MY FRIENDS TOLD ME THEY KNEW OF A MECHANIC WHO WOULD BE ABLE TO DO IT PROVIDED I BOUGHT THE PARTS ONLINE. I FOUND THE PARTS ONLINE FOR UNDER $100 FOR FOUR MOTOR MOUNTS I SET UP AN APPOINTMENT THIS SUMMER WITH THE MECHANIC TO HAVE THEM INSTALLED, HE WAS ABLE TO INSTALL THREE OF THE FOUR MOTOR MOUNTS HE WAS NOT ABLE TO INSTALL THE FOURTH ONE BECAUSE OF RUST DAMAGE TO THE SUBFRAME OR ENGINE CRADLE.I CALLED CHRYSLER TO SEE IF THEY WOULD BE ABLE TO HELP ME THEY TOLD ME I NEEDED TO GET IN TOUCH WITH MY DEALER TO SEE IF THEY WOULD BE ABLE TO DO ANYTHING.I WENT TO MY DEALER EXPLAINED MY SITUATION THEY NEVER EVEN LOOKED AT THE CAR AND TOLD ME THAT THERE WAS NOTHING THEY COULD DO BEING THAT MY CAR WAS NOT MANUFACTURED IN CANADA AND WAS NOT PART OF THE RECALL, (HAVE A NICE DAY) AND SENT ME ON MY WAY.MY CAR HAS JUST UNDER 115000 MILES ON IT AND STILL FAIRLY GOOD SHAPE. I'M RETIRED ON SS CAN'T AFFORD A NEW OR USED CAR OR TRADE IT IN BECAUSE IT'S THERE'S NOT MUCH VALUE ON A 15-YEAR OLD CAR WITH JUST UNDER 115000 MILES ON IT. I LIVE IN NORTHERN NJ WITH SALTY WINTER ROADS WHICH IS WHY I DON'T UNDERSTAND WHY MY CAR NOT BEING MANUFACTURED IN CANADA HAS ANYTHING TO DO WITH IT.