NHTSA Complaint #11255415 — 2010 LINCOLN MKS

TL* THE CONTACT OWNS A 2010 LINCOLN MKS. WHILE DRIVING 60 MPH, THE POWER STEERING COMPLETELY FAILED AND THE STEERING WARNING INDICATOR ILLUMINATED AS THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO TAKE THE VEHICLE TO CRESCENT FORD (100 OLD WINSTON RD, HIGH POINT, NC 27265, 336-869-2181) WHERE THE CONTACT WAS INFORMED THAT THERE WAS A RECALL ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) THAT APPLIED TO THE 2011 AND 2012 MKS MODELS; HOWEVER, A RECALL WAS NOT PLACED ON THE 2010 MODELS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE WITH HIS VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 168,000.