NHTSA Complaint #11255414 — 2016 CHEVROLET MALIBU

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11255414
Vehicle	2016 CHEVROLET MALIBU
Component	SUSPENSION
Date of Incident	September 3, 2019
Date Filed	September 13, 2019
Mileage	67,335 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

THE REAR SUSPENSION OF OUR CAR STARTED MAKING A METALLIC POPPING NOISE WHEN WE DROVE OVER BUMPS OR ACCELERATED FROM A TRAFFIC LIGHT. THE SOUND ALSO OCCURRED WHEN SOMEONE SAT IN THE REAR SEAT WITH THE CAR PARKED. INTEGRITY CHEVROLET OF CHATTANOOGA, TN DETERMINED THAT BOTH KNUCKLES IN THE REAR SUSPENSION NEEDED TO BE REPLACED. THE SERVICE WRITER TOLD ME THAT IF THIS HAD BEEN LEFT UNADDRESSED, IT COULD CAUSE A SAFETY ISSUE AS THERE WAS METAL RUBBING AGAINST METAL.

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