NHTSA Complaint #11255255 — 2014 HARLEY-DAVIDSON FLHTCU

TL* THE CONTACT OWNS A 2014 HARLEY-DAVIDSON FLHTCU. WHILE DRIVING APPROXIMATELY 40 MPH UPHILL, THE CLUTCH BEGAN TO FAIL AND THE CONTACT WAS UNABLE TO SWITCH GEARS. THE CONTACT PULLED OVER AND PARKED THE VEHICLE. AFTERWARDS, THE CLUTCH BEGAN TO PERFORM CORRECTLY. THE CONTACT STATED THAT THE FAILURE RECURRED A SECOND TIME WHEN ATTEMPTING TO DRIVE UPHILL AGAIN. WHEN THE MOTORCYCLE WAS TURNED OFF, THE CLUTCH PERFORMED CORRECTLY. THE CONTACT TOOK THE VEHICLE TO COX'S HARLEY-DAVIDSON (LOCATED AT 1178 GALLERIA BLVD, ROCK HILL, SC 29730, 803-327-1183), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE PREVIOUS OWNER HAD THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V471000 (POWER TRAIN); HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED, BUT THE MATTER WAS NOT RESOLVED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. THE VIN WAS INVALID.