NHTSA Complaint #11255200 — 2014 FORD FOCUS

TAKATA RECALL. ON THE DATE OF 9/4/19 WHILE BACKING OUT OF MY DRIVEWAY ONTO A MAIN STREET, MY CAR STALLED AS I SHIFTED MY GEAR INTO DRIVE. THE CHECK ENGINE LIGHT IMMEDIATELY TURNED ON AFTER. I THEN PRESSED THE GAS PEDAL AFTER SHIFTING INTO DRIVE TO MOVE MY CAR FROM IMPEDING TRAFFIC BUT THE CAR WOULD NOT MOVE. I PROCEEDED TO GET OUT OF THE CAR AND PUSH THE CAR TO A SAFE AREA. AFTER, I TURNED OFF AND ON MY CAR HOPING THIS WOULD JUST BE A MINOR ELECTRICAL MISTAKE BUT WHEN I TURNED THE ENGINE BACK ON, THE CAR WOULD TAKE APPROXIMATELY 15 SECONDS (WHILE PRESSING ON THE GAS PEDAL) TO JOLT FORWARD AND PROCEED TO DRIVE IN A JITTERY MANNER. WHILE DRIVING TO MY NEAREST MECHANIC, THE CAR CONTINUED TO STUTTER, WHILE THE GAS PEDAL AND ACCELERATION DID NOT CORRESPOND WITH EACH OTHER. UPON ARRIVING TO MY MECHANIC I WAS NOTIFIED THAT I MAY STILL HAVE WARRANTY ON MY FORD VEHICLE. I WAS THEN TOLD BY FORD DEALERSHIP THAT I HAD AROUND 6 OR 7 RECALLS ON MY VEHICLE, ONE BEING TRANSMISSION. I WAS UNAWARE OF THIS NOR DID I RECEIVE ANY NOTIFICATION THAT MOST OF THESE RECALLS WERE CALLED ON MY VEHICLE. AFTER TALKING WITH THE FORD SERVICE ASSISTANT HE STATED THEY WERE UNABLE TO FIX MY TRANSMISSION FULLY BUT ONLY REPLACE THE PARTS THAT WAS RECALLED FOR THE VEHICLE (TRANSMISSION MODULE). I WAS AT RISK OF A VERY BACK CAR ACCIDENT DUE TO THE FORDS RECALLS AND THE LACK OF THEIR ABILITY TO MAKE THEIR CUSTOMERS AWARE OF THESE PROBLEMS. I AM VERY UPSET AND WOULD LIKE TO HAVE MY CAR'S TRANSMISSION FIXED AS SOON AS POSSIBLE.