NHTSA Complaint #11255199 — 2014 KIA SOUL ELECTRICAL SYSTEM

Complaint Details

ODI Number	11255199
Vehicle	2014 KIA SOUL
Component	ELECTRICAL SYSTEM
Date of Incident	July 15, 2019
Date Filed	September 12, 2019
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

HEADLIGHT CAN FLICKER OR GO OUT COMPLETELY WHEN SWITCHING HI/LOW BEAM OR USING TURN SIGNALS. SOMETIMES THEY BLINK BRIEFLY, OTHER TIMES THEY GO OUT COMPLETELY UNTIL YOU PLAY WITH THE MULTIFUNCTION SWITCH MORE. SEARCHING ONLINE, IT'S A COMMON ISSUE WITH THE KIA SOUL (HTTPS://WWW.WCPO.COM/MONEY/CONSUMER/DONT-WASTE-YOUR-MONEY/SOME-KIA-OWNERS-REPORT-HAUNTED-HEADLIGHTS), THEY HAVE A TECHNICAL SERVICE BULLETIN FOR THE ISSUE DUE TO ITS COMMON OCCURRENCE. ONE OF THEIR OTHER MODELS WAS RECALLED FOR A SIMILAR ISSUE BUT NOT THE SOUL. VERY DANGEROUS IF THIS OCCURS AT NIGHT. ADDITIONALLY, OTHER DRIVERS SEE YOUR LIGHTS BLINKING AND ARE ASSUMING YOU ARE GETTING AGGRESSIVE WITH THEM AND CAN RESPOND AGGRESSIVELY BACK. ISSUE IS CONSTANTLY PRESENT AND LEADS TO NOT USING TURN SIGNALS IN MOST CASES SO THE HEADLIGHTS STAY ON.

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