NHTSA Complaint #11255018 — 2011 GMC ACADIA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11255018
Vehicle	2011 GMC ACADIA
Component	ELECTRICAL SYSTEM
Date of Incident	September 5, 2019
Date Filed	September 12, 2019
Mileage	166,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND ALL THE GAUGES ON THE INSTRUMENT PANEL WENT TO ZERO AND THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO LOCATED EIGHTEEN DIFFERENT ERROR CODES. THE VEHICLE WAS TOWED TO MOORE BUICK GMC (2445 N MARINE BLVD, JACKSONVILLE, NC 28546), BUT THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT FUSES BLEW OUT EVERY TIME THE KEY WAS TURNED IN THE IGNITION SWITCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND WAS STILL AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.

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