NHTSA Complaint #11254814 — 2011 CHEVROLET EQUINOX

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. ALSO, WHILE THE VEHICLE WAS AT A STOP, IT SHUT OFF WITHOUT WARNING. IN ADDITION, AT TIMES, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT HER VEHICLE WAS BURNING EXCESSIVE OIL, WHICH CAUSED THE ENGINE TO STALL. THE CONTACT DROVE TO GANLEY CHEVROLET (13865 BROOKPARK RD, BROOK PARK, OH 44142, 216-586-5804) WHERE THE CONTACT WAS INFORMED THAT DUE TO THE AGE OF THE VEHICLE, ANY REPAIRS WOULD BE DEEMED POINTLESS. THE DEALER DID NOT ASSIST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE MANUFACTURER OFFERED THE CONTACT A VOUCHER TOWARDS ANOTHER VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *DT*JB