NHTSA Complaint #11254803 — 2014 BMW I3

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11254803
Vehicle	2014 BMW I3
Component	ENGINE
Date of Incident	August 5, 2019
Date Filed	September 11, 2019
Mileage	13,015 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL* THE CONTACT OWNS A 2014 BMW I3. THE CONTACT PURCHASED THE VEHICLE USED IN JUNE OF 2019. IN EARLY AUGUST, A LOUD GRINDING NOISE WAS HEARD WHEN THE AIR CONDITIONING WAS ACTIVATED. WHILE BRAKING, THE CONTACT RELEASED THE ACCELERATOR PEDAL AND HEARD A THUMPING SOUND AND THE DRIVE TRAIN MALFUNCTION INDICATOR ILLUMINATED. THE WARNING INDICATOR INSTRUCTED THE CONTACT TO BRING THE VEHICLE TO THE DEALER FOR SERVICE. THE VEHICLE WAS TAKEN TO BMW SEATTLE (1002 AIRPORT WAY S, SEATTLE, WA 98134, (206) 829-5004) WHERE IT WAS DIAGNOSED THAT THE ENGINE MOUNT BRACKET FRACTURED. THE ENGINE FELL AND PINCHED THE HIGH VOLTAGE CABLE, WHICH CAUSED THE DRIVE TRAIN MALFUNCTION WARNING MESSAGE TO APPEAR. SINCE THE VEHICLE WAS NOT UNDER WARRANTY, IT WOULD COST OVER $5,000 TO REPAIR. THE FAILURE MILEAGE WAS 13,015.

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