NHTSA Complaint #11254745 — 2016 JEEP RENEGADE

TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE THE CONTACT;S SON WAS DRIVING 35 MPH, THE GEAR SHIFTED FROM DRIVE INTO NEUTRAL ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER WAS ABLE TO SHIFT BACK INTO DRIVE TO CONTINUE TO HIS DESTINATION. THE FOLLOWING NIGHT, WHILE THE CONTACT'S SON WAS LOOKING OUTSIDE HIS RESIDENCE, HE WITNESSED THE VEHICLE TURN ON AND SHIFT INO NEUTRAL ON ITS OWN. THE CONTACT'S SON ENTERED THE VEHICLE WITH THE KEY AND TURNED OFF THE IGNITION. THE VEHICLE WAS TAKEN TO MINOT AUTOMOTIVE CENTER (LOCATED AT 3615 S BROADWAY, MINOT, ND 58701, (701) 289-9350) TO BE REPAIRED PER AN UNKNOWN RECALL. THE DEALER WAS ALSO UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.