NHTSA Complaint #11254659 — 2013 FORD FUSION

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING, THE FRONT DRIVER'S DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND ATTEMPTED TO CLOSE THE DOOR; HOWEVER, THE LOCK MECHANISM FAILED. THE CONTACT HELD THE DOOR AND DROVE SLOWLY TO HER RESIDENCE. THE CONTACT CALLED TED RUSSELL FORD LINCOLN (8551 KINGSTON PIKE, KNOXVILLE, TN 37919, (865) 693-7611) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,707.