NHTSA Complaint #11254641 — 2017 BMW X1 UNKNOWN OR OTHER

Complaint Details

ODI Number	11254641
Vehicle	2017 BMW X1
Component	UNKNOWN OR OTHER
Date of Incident	April 17, 2019
Date Filed	September 11, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

PLEASE SEE ATTACHED IMAGE FROM CARFAX. THIS OPEN RECALL WAS OPENED 4/17/19 AND WITH NO REMEDY I'M UNABLE TO TRADE MY VEHICLE IN WITH A NON BMW DEALERSHIP. MY ONLY OPTION IS TO TRADE INTO THE DEALER AND THEY SELL AT AUCTION. I WILL TAKE A SUBSTANTIAL LOSS DOING THIS. I MOVED TO AN AREA LAST YEAR THAT RECEIVES A LOT OF SNOW AND ICE. MY CURRENT X1 STRUGGLES IN THOSE WEATHER CONDITIONS SO I WAS TRYING TO GET A BIGGER SUV. I CONTACTED BMW AND WAS NOT PROVIDED A TIMELINE A REMEDY WILL BE AVAILABLE AND THAT THERE IS NO WAY TO PRIORITIZE THIS MATTER. ALL I WAS TOLD IS PARTS ARE COMING IN SOMETIME THIS MONTH.

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